WHO WE ARE
JHAGGER&CO goes beyond consultancy: we craft distinctive brand narratives, engineer market-leading strategies, and work hand-in-hand with your team to launch and elevate resorts and hotels worldwide.
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We collaborate with hotel owners and operators to develop ground-breaking concepts, revitalise stagnant brands, and implement best-in-class brand and distribution strategies to position hotels and resorts in pole market positions.
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Powered by luxury-hospitality professionals who master both the art of guest experience and the science of Sales and Marketing, we fuse commercial acuity with on-property expertise so every touchpoint, from pre-opening buzz to daily service delivers a seamless, signature guest journey.
WHAT WE DO
JHAGGER&CO aligns partners on the journey.
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We set a ‘True North’ aligning international brands and partners to follow one direction no matter which corner of the globe they reside in. Together we refine and retune hospitality brands to elevate their standards, performance, and exclusivity.
BRAND
CREATION & BRAND REFINEMENT
OPERATIONAL EXCELLENCE
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ART DIRECTION, PHOTOGRAPHY & VIDEOGRAPHY
ARCHITECTURE & INTERIOR DESIGN
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FOOD & BEVERAGE WELLNESS
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A TAILORED APPROACH
Every project JHAGGER&CO undertakes is unique, which sets us apart from conventional consulting firms that rely on standardised operating models.
We tailor our services to align with each specific project.
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JHAGGER&CO's expertise stems from decades of immersive involvement within luxury hospitality groups. Through hands-on experience, we have conceptualised and executed transformative strategies that distinguish brands from their competitors.
HANDS ON EXPERIENCE WITH SOME OF THE MOST CELEBRATED LUXURY BRANDS IN THE WORLD
With over decades of experience in the luxury hospitality industry, occupying senior leadership and board positions with renowned brands worldwide, such as The Lux Collective, Belmond, Ritz-Carlton, IHG and Hyatt, our team possesses a deep understanding of what sets exceptional luxury hotels and resorts apart.
Our wealth of international experience and network of industry connections enable us to develop ground-breaking hospitality and residential brands that not only speak of excellence but, most importantly, embody it through tangible actions.
We maintain an unwavering commitment to enhancing the guest experience, making it the cornerstone of our deliverables. By remaining abreast of global industry trends and keeping a keen eye on traveller behaviours, he possesses a profound comprehension of the evolving landscape of distribution and communication.
The full rebranding of JW Marriott Le Morne, into the St. Regis Le Morne, Mauritius. Bringing back the legendary St. Regis brand to this extraordinary corner of the world has been nothing short of a labour of love, and lots of behind-the-scenes work. We collaborated closely with the team at property and Marriott Regional office to bring this vision to life.
FOLLOW US ON INSTAGRAM
Let's create a legacy brand together.
Asia Pacific Office:
Ph: + 61 450 502 993
Email: jh@jhagger.com
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Indian Ocean & Africa Office:
Ph: +230 52 580 407
Email: Caroline@jhagger.com